Our Ultimate Priority
Safety is Glacier Raft Company’s number one priority. No exceptions, no question, no ifs, ands or buts about it. Keeping you and your family safe is our primary goal, and the decisions we make each and everyday are based on the importance of keeping this true.
Prioritizing safety doesn’t mean adventure is compromised. It means you can have the best possible day of white water rafting because you never have to question if safety is as important to us as it is to you.[content_with_image image_position=”left” image_id=”198″ content_margin_top=”0″ title=”EXPERIENCED GUIDES” allow_content_below_image=”no”]
All of our trips are led by professionals who have years of experience working as whitewater raft guides on the Kicking Horse River. They have rafted 100s (if not 1000s of trips), and their goal is to have a safe, clean run everyday.
They each have a valid British Columbia River Outfitters Association Guide Licence, Swift Water Rescue Technician Certificate, and Wilderness First Aid Certificate.[/content_with_image] [content_with_image image_position=”right” image_id=”1137″ content_margin_top=”0″ title=”CHECKING WATER LEVELS” allow_content_below_image=”no”]
We check water levels every morning, and we have strict guidelines and cutoffs that dictate our course for the day. If water levels are above a specific cutoff point, we will not raft certain sections.
This happens commonly in June on the Kicking Horse River when the water is too high for us to run the lower canyon. This doesn’t mean you’re going to experience any less of an adventure, however. High water brings the biggest rapids and biggest hits, and the middle canyon at this time has the most whitewater we’ll see at any point throughout the summer.[/content_with_image] [content_with_image image_position=”left” image_id=”1138″ content_margin_top=”0″ title=”INTRO TALKS AND SAFETY BRIEFINGS” allow_content_below_image=”no”]
Our guides go through very thorough intro talks and safety briefings before you get anywhere near the water. They’ll go over how to get ready, what to expect, and what to do in the event something does happen. While flips and swims are rare, they do occur, and we want you to be as prepared as possible just in case.
Our guides provide clear instructions and demonstrations, and they have you practice various commands before you get into any whitewater. Once you’re in the raft everyone is working together as a team, and your guide will provide you with the skills and knowledge required to achieve this.[/content_with_image] [content_with_image image_position=”right” image_id=”1139″ content_margin_top=”0″ title=”MINIMUM AGE REQUIREMENTS” allow_content_below_image=”no”]
Our minimum age, height and weight restrictions were also established with safety in mind.
Who has to stay and who gets to go is always left up to the discretion of our guides. We know it can be tough when the whole family can’t continue on together, but the guides’ decisions are always made with your best interest at heart. If they don’t feel it’s safe for someone to carry on it’s for a very good reason.[/content_with_image]
As required by all adventure activity providers, each guest of Glacier Raft Company will be required to read and sign a Release of Liability, Waiver of Claims and Assumption of Risks and Indemnity Agreement prior to their rafting trip. To view this document, please click here.