We want everyone to have the most fun possible, but we will never jeopardize safety for excitement. From the training and experience required of our guides, to the decisions we make regarding river cutoff levels, sections to raft, and minimum ages, safety will always come first at Glacier!
For more information on our commitment to keeping you safe, please refer to our Safety page
WE'RE RANKED THE #1 ACTIVITY IN GOLDEN ON TRIP ADVISOR
We are honoured to hold this title. We know that companies can often say what they want about the service or product they provide, but this distinction is based solely on reviews written by our past guests.
We are very proud of what we offer, and it’s always amazing for us to hear about the positive experiences people have had with Glacier (over 500 Trip Advisor reviews!).
If you’re feeling undecided, we encourage you to read some of the reviews from people who were previously in your position. Visit our Trip Advisor page.
PROVIDING THE BEST CUSTOMER SERVICE IS WHAT WE STRIVE FOR EVERYDAY
We love what we do! We love our river, crew, landscape and sport - and we want to share it all with you. We want you to enjoy what we have to offer and we think the best possible way to achieve this is by making everyone feel valued and important.
As a small, family run business we still notice the little things, so from your first phone call or drop in, to our famous ‘Glacier Cheers’ at the end, we will strive to provide you with an experience that is positive, engaging, personable and fulfilling.
OUR CREW RETURNS YEAR AFTER YEAR
While this may not seem like a big deal, having the same core crew year after year means we have a very high standard of experience, knowledge, expertise and passion.
When people love what they do it positively impacts those around them, and given the amount of time our team has spent at Glacier, and in Golden, they’re no longer just ‘staff’. They are teachers and storytellers, instructors and mentors, trip planners, environmental advocates, friends and recreationists. They have a lot to share with you!
To meet our team, have a look at our Our Crew page.
WE HAVE A PROFESSIONAL PHOTOGRAPHER
We are the only company who has a professional, onsite photographer - no bus drivers taking photos for us. Our photographer will be snapping photos throughout the day, and at some of the best white water sections on the Kicking Horse River.
We're also the only company on the Kicking Horse to film HD video of each rafting trip every day! Our guides are equipped with GoPro cameras and they shoot video from multiple vantage points.
We'll capture the highlights from your day so you don't have to worry about it!