Rafting again starting June 1st
We're happy to welcome all of canada back to rafting the kicking horse river in golden, bc.
**please be aware that all of the information below was put in place for our 2021 summer. all covid policies will be updated for 2022 based on where things are at and the recommendations in spring of 2022.
We are happy to welcome you back! If you’re ready to get outside and enjoy some wide open space, we’re ready to have you join us.
We’ve spent a lot of time thinking, revising, adjusting and modifying to make sure we can offer you an experience that’s as safe and enjoyable as possible.
We’re lucky that our rafting trips take place outside in wide open spaces. Public Health Organizations have said that participating in outdoor activities is important for our physical, mental and emotional well-being, and that the risk of transmission in outdoor environments is low.
We'll have to adhere to our protocols to reduce the risk of Covid-19 transmission, but managing risk is what we do. Safety is always top of mind with every decision we make.
Continued this summer is the option to 'BOOK A BOAT'. For groups of 4 - 8 people, you can reserve a private raft for you and your group. It's the only way we can guarantee you won't have other guests in your boat, and you'll save a bit of money too!
This summer is going to have some modifications for sure, but one thing that will remain the same - the Kicking Horse River providing beautiful scenery and awesome whitewater rafting!
We’re sure you have lots of questions so here’s an overview of some of the changes to expect.
What we need you to do:
- Do not come rafting if you’re feeling sick or showing symptoms of Covid-19, have been around someone who’s sick or has Covid-19.
- Maintain physical distancing (at least 2 m) whenever possible. Put your face covering on when physical distancing isn’t possible. Distancing is now a recommendation and face masks are a requirement in all indoor settings (as of the Aug 21st, 2021 BC regulation update). Our entire trip takes place outside with the exception of our bus ride to get you to and from the river. All guests must wear a mask for the bus ride.
- Use our hand washing and sanitizing stations regularly, and be okay with certain mandatory sanitizing times (eg. before and after riding in our vehicle). We will continue of have hand washing and sanitizing stations, but using them is optional.
- Bring a cloth face covering. All guests must bring a face covering that meets current health regulations. Please bring a second face covering in a Ziploc so you have a dry one to wear on the bus ride back at the end of your trip. You can tuck it in your life jacket.
Face coverings will be used when we can’t maintain 2 m of separation, and in government regulated situations such as when you’re riding our bus. If you do not bring a face covering you will need to purchase one here. Face masks are required in all indoor settings (as per the Aug 21st, 2021 BC Health Order). For us, this in on the bus to get you to and from the river. Masks are mandatory for everyone on our bus.
- Come with your swimsuit on under your clothing so you can get changed by your vehicle if possible. Change rooms are available if you need them.
- Please read and sign your waiver ahead of time. You will receive an email with a link for you, and each member of your group, to complete their waiver. The email will come as soon as your trip is confirmed.
- Store all personal items in your vehicle. No personal items (besides medication) can be brought onto our bus.
- Book your trip with family members, friends or those already in your bubble. You can now ‘BOOK A BOAT’ at a discounted rate if you’d like to have a raft to yourself. This is the only way we can guarantee it'll be a private raft for your group. Learn more here.
- Eat and hydrate before your rafting trip. Bring drinks and snacks to have in your vehicle for the start and end of your trip.
- Please be respectful of our staff and follow their guidance. All measures are in place to help keep everyone safe and are the result of government regulations or guidelines.
- Please be patient and keep a positive attitude. We’re all trying to navigate these new circumstances the best we can.
What we’re doing
- Monitoring our staff's health daily.
- Monitoring the health of every guest who arrives for a trip. You will be asked the following questions before being checked in for rafting:
i) Have you experienced cold or flu-like symptoms within the last 14 days?
ii) Have you been in close contact with anyone else who has had these symptoms in the last 14 days?
iv) Do you consent to contact tracing? It's no longer required to ask these questions, but we will be checking that everyone feels healthy as you arrive at our base.
- Enforcing physical distancing and the wearing of face coverings when physical distancing isn’t possible. Distancing is now a recommendation and face masks are a requirement in all indoor settings (as per the Aug 21st, 2021 BC Health Order). Our entire trip takes place outside with the exception of our bus ride to get you to and from the river. All staff must wear a mask in all vehicles.
- Extensive cleaning and disinfecting of all gear, surfaces, vehicles and touch points after each use (gear, vehicles) or several times throughout the day (surfaces, touch points). We will maintain a high level of cleanliness, but not all surfaces will be sanitized after every use.
- Changes to our program to keep our trips entirely outside. Check in, intro talks, safety talks and photo viewing will all happen outdoors where we can easily maintain 2 m of separation
- Procedural changes and monitoring to limit the number of people in the washrooms, change rooms and office for guests who need to enter these spaces. Physical barriers and distancing markers will be used. There is no longer a limit on the number of people we can have in the washrooms, change rooms or office.
- Thorough training of all staff members in our new policies, procedures, cleaning, disinfecting and sanitizing protocols
- A gear rotation will be in place. After river gear has been disinfected, it will enter a rotation so it’s not used again for at least 36 hours We have enough gear that we've always done a rotation anyway, but it's no longer required to sit for at least 36 hours.
- Sanitizing stations and signage to help remind everyone of the guidelines and protocols. These stations are optional.
- Providing all of our staff with PPE for times they’re required to use it. PPE is no longer a requirement, but our staff will still be wearing their 3 layer masks in our vehicles.
All of these policies are in place to keep you, our staff and other guests safe. We require everyone to comply with these policies (please remember we aren't making the rules - we're being advised what to do, as well) and if you can't comply you will be asked to leave.
Please note that you are visiting Glacier Raft Company and coming rafting at your own risk.
As required by all adventure activity providers, each guest of Glacier Raft Company will be required to read and sign a Release of Liability, Waiver of Claims and Assumption of Risks and Indemnity Agreement prior to their rafting trip. To view this document, please click here.